Return Policy

Return Shipping
 
When you have received your RMA number and are ready to ship or deliver the product back to Coaches Club Cannons, please:
 
1、Package the product securely (preferably in its original packaging). Coaches Club Cannons will not be responsible for damage due to shipping.
 
2、Ship ONLY the product(s) for which the RMA number was issued. Coaches Club Cannons will not be responsible in any way for unauthorized returned product, especially but not limited to non-Coaches Club Cannons product.
 
3、Mark the RMA number clearly on three sides of the shipping box. Your Customer Care Ticket ID is NOT an RMA number.  Shipments missing a legible and correct RMA number marked outside the package will be refused and Coaches Club Cannons will not be responsible for them.
 
4、Products should be shipped Postage or Freight paid to Coaches Club Cannons within seven (7) days of issuance of RMA Number. Coaches Club Cannons reserves the right to cancel without notice any RMA number for which the product has not been received within 21 days of Authorization issuance, and per our policy shipments without a current and proper RMA number will be refused.
 
5、We further recommend you buy insurance for the value of the product against shipping damage.  Remember that you are responsible for the product until we receive it. Coaches Club Cannons will not be responsible for and does not warrant against damage of any sort incurred prior to our receipt of the product. In our experience, common carriers will also not be held responsible for shipping damage in cases where packing was insufficient.
 
6、Note that Coaches Club Cannons will not accept or be responsible for returns without prior approval and an RMA number, or returns that do not conform to our RMA Policies and Warranty requirements. We reserve the right to refuse such shipments or return them to you at your expense.
 
Our Mailing Address:
 
Coaches Club Cannons, LLC. 
Attn.:  RMA Dept.
574 East 6870 South
Midvale, UT  84047
Fremont CA 94538